Shipping Information

Fast, reliable delivery of fresh mushroom growing kits across the UK and Europe. We take special care to ensure your kits arrive in perfect condition.

Fast Delivery

2-3 days UK, 5-7 days Europe

Secure Packaging

Temperature-controlled shipping

Delivery Guarantee

Fresh arrival guaranteed

UK Shipping

Fast and reliable delivery across the United Kingdom

Delivery Times

Standard Delivery:2-3 business days
Express Delivery:1-2 business days
Saturday Delivery:Available on request

Shipping Costs

Orders over £35:FREE
Standard (under £35):£4.99
Express Delivery:£9.99

European Shipping

We deliver to most European countries

Delivery Times

Western Europe:5-7 business days
Eastern Europe:7-10 business days
Remote areas:10-14 business days

Countries We Ship To

Zone 1: France, Germany, Netherlands, Belgium, Ireland

Zone 2: Spain, Italy, Portugal, Austria, Denmark, Sweden

Zone 3: Poland, Czech Republic, Hungary, and other EU countries

Shipping Schedule

When we ship and why timing matters for fresh kits

Weekly Schedule

Monday: Orders shipped
Tuesday: Orders shipped
Wednesday: Orders shipped
Thursday: Limited shipping
Friday-Sunday: No shipping

Why This Schedule?

Our mushroom kits are living products that need to arrive fresh. We avoid shipping late in the week to prevent kits from sitting in warehouses over weekends.

Orders placed Thursday-Sunday will be shipped the following Monday to ensure optimal freshness upon arrival.

Packaging & Care

How we ensure your kits arrive in perfect condition

Temperature Control

  • • Insulated packaging for temperature stability
  • • Cool packs included during warm weather
  • • Breathable materials to prevent condensation
  • • Protective cushioning to prevent damage

Eco-Friendly Materials

  • • Recyclable cardboard boxes
  • • Biodegradable packing materials
  • • Minimal plastic use
  • • Reusable insulation where possible

Delivery Issues & Guarantee

What to do if there's a problem with your delivery

Our Guarantee

We guarantee your mushroom kits will arrive fresh and viable. If your kit arrives damaged, delayed beyond our control, or doesn't meet our quality standards, we'll send a replacement or provide a full refund.

What to Do If...

Package is delayed:

Contact us immediately. We'll track your package and arrange a replacement if needed.

Package is damaged:

Take photos and contact us within 24 hours. We'll arrange an immediate replacement.

Kit looks unhealthy:

Send us photos of the kit. Our experts will assess and provide guidance or replacement.

Wrong item received:

Contact us immediately. We'll arrange collection and send the correct item at no charge.

Questions About Shipping?

Need help with your order or have questions about delivery? Our customer service team is here to help.